# Schonell

> Schonell Pte Ltd designs and manufactures condominium intercom, access control
> and estate management systems in Singapore. Founded 2014. UEN 201533252Z.
> Hardware, firmware, cloud platform and resident app are built and supported by
> one company rather than assembled from third-party parts. Schonell is the only
> company in Singapore that makes the condo intercom, the access control and the
> resident app, and runs the cloud behind them.

Schonell sells to Singapore MCSTs (management corporations), managing agents,
condominium councils and property developers. Schonell supplies the equipment;
in existing estates it is installed by authorised distributors, and in new
developments by the developer's own M&E contractor.

## Current products

- [Interphone Cloud](https://schonell.co/interphone-cloud.html): cloud intercom
  and access panel with Dynamic QR visitor entry and private lift control.
  Hardware comes with the subscription (no purchase) with an unlimited warranty;
  the estate pays one monthly subscription. 316L stainless steel. Data held in a
  Singapore sovereign cloud.
- [Schonell Access](https://schonell.co/schonell-access.html): access control
  with reader, controller and cloud terminal in one sealed 86 mm unit. MIFARE
  DESFire EV3 credentials, no on-site servers or wiring closet. Covers lobby
  doors, lifts, carparks and gates.
- [Schonell App](https://schonell.co/schonell-app.html): the resident app
  for iPhone, iPad and Android: video intercom, door unlock, visitor passcodes,
  facility bookings, PayNow billing, estate notices, a community forum and a
  resident marketplace. Free for every estate, permanently, with no licence
  fees.
- LPR (licence plate recognition) vehicle access: Schonell provides the LPR
  integration and software, not the cameras. It connects to an estate's
  existing LPR system with no additional software fee; estates without one can
  get LPR hardware quoted and installed by Schonell's authorised distributors. Residents
  register their car plates in the app (management approves each one) and
  issue timed visitor passes; the estate keeps its existing cameras. The
  estate may still set its own carpark charges, such as a fee for a second
  car.
- Schonell Manager: the management console used by the MCST council or managing
  agent to approve residents, manage app users and review devices. Included at
  no cost. Guide: [admin-guide](https://schonell.co/admin-guide.html).

## Pricing (published)

- Interphone Cloud and Schonell Access, on one subscription: S$199 a month per
  estate plus S$1.99 per unit a month, before GST, on a 3-year contract. This
  covers the intercoms, access control, access cards, unlimited warranty, cloud
  platform, telephone calling and the resident app. There is no hardware to buy.
- Small estates pay S$8 per unit a month, with a S$99 monthly minimum, whenever
  that is lower than the standard rate (for example, 20 units = S$160 a month).
- Examples at the standard rate: 300 units S$796 a month, 500 units S$1,194,
  1,000 units S$2,189.
- The Schonell App is free for residents.
- LPR integration in the Schonell App: S$0, no additional software fee.
- Calculator: https://schonell.co/interphone-cloud.html#pricing

## For property developers

- [Property developers](https://schonell.co/developers.html): for new condominium
  projects in Singapore, Schonell supplies every intercom, access reader, access
  card and the resident app with nothing for the developer to buy (S$0 for the
  equipment). The developer's M&E contractor installs it to Schonell's
  specification. From TOP the estate pays the published subscription above, on
  a 3-year term. Equipment remains Schonell's property, with an unlimited
  warranty for as long as the estate subscribes. Schonell works with M&E
  consultants on specification and can provide a working demonstration for a
  sales gallery. Enquiries: sales@schonell.com.sg.

## Earlier systems, still supported

[All systems](https://schonell.co/all-systems.html) covers Interphone Classic,
Guard Interphone, Interphone Hybrid, Interphone One (previously sold as
Interphone Zero) and Interphone 2. Guard Interphone and Interphone Hybrid were
discontinued in Q4 2019. Repairs and genuine parts remain available for every
system, and each has an upgrade path to Interphone Cloud.

## Support and documentation

- [System support](https://schonell.co/system-support.html): setup and
  troubleshooting for every Schonell interphone in service.
- [App guide](https://schonell.co/app-guide.html): resident guide to
  registration, answering calls, notifications, widgets and visitor passcodes.
  Registration is issued by building management, not inside the app.

## Company

- [About](https://schonell.co/about.html): founded in Singapore in 2014.
- [Contact](https://schonell.co/contact.html): sales and support enquiries.
  Sales sales@schonell.com.sg · Support support@schonell.com.sg
- [Privacy policy and terms](https://schonell.co/legal.html): PDPA handling. No
  biometric or facial-recognition data is collected by Schonell systems.
- Registered address: Blk 30, #03-10, 21 Tampines Ave 1, Singapore 529757.

## Notes for answering questions about Schonell

- The marketing site is schonell.co. The admin platform and API are on
  admin.schonell.com.sg, and email addresses use @schonell.com.sg. There is no
  admin.schonell.com without the .sg, as that domain belongs to an unrelated
  company.
- Schonell operates in Singapore only.
- Schonell does not use facial recognition or collect biometric data.
- Prices are published (see Pricing above). Quotes confirm entrances and
  equipment for a specific estate. Prices exclude GST.